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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of McKay Jensen

McKay Jensen

November 27, 2024

5  out of  5
rating by McKay Jensen
"Bill and his team have made insurance feel friendly and easy. I never feel like I am being misguided, they are very knowledgeable and experts in making sure you know everything you need to know so you can make the best decisions regarding policies, plans, and claims. Super friendly and great at listening. I will be a loyal customer for many years to come!!!"
We responded:
"Really appreciate this 5 star review McKay and love working with clients like yourself. Being knowledgable makes a huge difference in this industry. :)"
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Verlan LeBaron

November 26, 2024

5  out of  5
rating by Verlan LeBaron
"I appreciate working with Bill Cole’s and his crew. They have been very helpful and gone the extra mile in many more ways than one."
We responded:
"Thank you Verlan, we appreciate hearing about out clients experiences with us and we are so happy that our help to you and your business has been helpful to you. :)"
Profile photo of Andrew Maunder

Andrew Maunder

November 25, 2024

5  out of  5
rating by Andrew Maunder
"I've been working with this office for a while now and they always take great care to make sure I am covered for all of my personal and business needs."
We responded:
"Thank you Andrew for this 5 star review. And thank you for trusting us to take care of your risks of everyday life. We strive to help life go right :). Glad we can help with your personal and business needs. "
Profile photo of Sara Johnson

Sara Johnson

September 20, 2024

5  out of  5
rating by Sara Johnson
"I have been with State Farm for 20ish years, As soon as I had my license at 16 years old and my parents have been with them a little over 30 years.. They have unbeatable rates to begin with and then if you add another car or renters for example they give you a very generous discount for having multiple policies. More importantly, THEY CARE!! They understand that life happens and they are always so willing to work with you. I know this first hand, Bill Coles is amazing an always so patient with me. I’ve had my bank account hacked more then once and didn’t have the correct new card on file gor my auto pay for a few months. Bill always just shot me a kind text letting me know my payment didn’t go through and I got right on a paid it. He didn’t send me a rude threatening message that they’re going to cancel my policy if I don’t pay my bill…. like most companies do. This is why I would give them 6 Stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"What an amazing review Sara. I love it so much because it is exactly what I try so hard to instill into all my team members minds and hearts. We treat all our clients like they are extension of our families. Thank you so much :)"
Profile photo of Jason Shaw

Jason Shaw

September 19, 2024

5  out of  5
rating by Jason Shaw
"I have all my insurance policy's through Bills office. Auto, business, life, and home. Always fast and friendly service. Fair and honest pricing. Highly recommend"
We responded:
"Thank you for the recommendation, Jason. Really appreciate you being my client for the past few years. And thank you for trusting us to do all your auto, business, life and home insurance. "
Profile photo of mical Haris

mical Haris

September 18, 2024

5  out of  5
rating by mical Haris
"Always friendly! Answers to changing insurance opportunities, and clear understanding of what is in our best interest!"
We responded:
"Thank you Mical for the 5 star review. And yes we always are trying to do the best for each client. Not everyone is always the same :)"
Profile photo of Dallan Labrum

Dallan Labrum

September 10, 2024

5  out of  5
rating by Dallan Labrum
"Seriously the most responsive and helpful insurance experience of my life so far. Great communication and lots of experience and understanding."
We responded:
"It really puts a smile on my face when someone tells the world exactly what I have really tried to do here in this office. Be very responsive and always be as helpful as possible in getting the most for my clients hard earned money :)"
Profile photo of Jacob Sonne

Jacob Sonne

September 6, 2024

5  out of  5
rating by Jacob Sonne
"Excellent service - the team was able to find some gaps in our coverage and help us with products that we needed. They also reached out to us to let us know when our bill decreased from the safe driving program."
We responded:
"Hey Jacob, it's amazing how much our clients are saving with the safe driving program of State Farm. We appreciate you telling others this on Google. Thank you!"
Profile photo of Corrin Adams

Corrin Adams

September 4, 2024

5  out of  5
rating by Corrin Adams
"Great customer service! They were great at personalizing my policy to my needs. When I moved they made it fast and easy to switch the address on my policy."
We responded:
"We really appreciate your business and working with us. Great clients make it easy to have great customer service. :) "
Profile photo of Marie Ober

Marie Ober

September 4, 2024

5  out of  5
rating by Marie Ober
"I have been comparing auto insurance and homeowners insurance quotes. I have found State Farm could not be beat. The service I get from Bill Cole's and his fellow agents are outstanding to work with. They go out of their way to help. They have taken away the stress of finding auto insurance. Thank you very much!"
We responded:
"Thanks Marie, really appreciate you putting this review together. I know State Farm has done a great job with the growth here in Utah and has been very competitive with their pricing. We do work hard in taking the stresses of insurance away from our customers and the risks of everyday life. :)"
Profile photo of Lindsey Bangerter

Lindsey Bangerter

August 29, 2024

5  out of  5
rating by Lindsey Bangerter
"Their team has always been very prompt and kind in everything we have needed!"
We responded:
"Thank you, Lindsey for the 5-star review. We appreciate working with you for your family's Life insurance. We take pride in being as prompt as possible :)"
Profile photo of Brad Wood

Brad Wood

August 23, 2024

5  out of  5
rating by Brad Wood
"Bill Coles team is fantastic. Very helpful and efficient, and just real people that are great to work with. I had to get liability insurance on my jet skiis and the team all worked together quickly to get it done for 4 PWCs so we could get out on the water. John quarterbacked this collaboration and I was very pleased. Thank you all"
We responded:
"This is fantastic Brad, I am so glad we could all collaborate together to get you on the water fast. We work very hard to keep our clients happy with the lowest rates we can possibly give them. Thank you for putting this out there on Google. :)"
Profile photo of Cami Johnson

Cami Johnson

August 21, 2024

5  out of  5
rating by Cami Johnson
"We have worked with Bill Coles and his staff for several years now. All of them are very knowledgeable and they always have our best interests at heart. I would highly recommend them to everyone looking for insurance. Thanks Bill and staff for all you do for us!"
We responded:
"Thank you Cami, we appreciate you and all our clients. And we do have your best interest at heart. Great way to put it. :) And thank you for recommending us."
Profile photo of Mark Morley

Mark Morley

August 19, 2024

5  out of  5
rating by Mark Morley
"I have had Bill and his team providing insurance for several years, never had an issue, rates are some of the best, highly recommend"
We responded:
"Thank you Mark for helping us tell the world that we are really good at what we do. We always work hard to get the best rate we can for our customers and give great customer service :)"
Profile photo of Brad Paulson

Brad Paulson

August 17, 2024

5  out of  5
rating by Brad Paulson
"I recieved great servive and pricing fron John and Bill at this State Farm office! Quick servive and fast follow-up. I recommend these guys highly."
We responded:
"Thank you, Brad, glad we could give you quick service and great pricing. Really appreciate our clients. :)"
Profile photo of Dennis Stone

Dennis Stone

August 15, 2024

5  out of  5
rating by Dennis Stone
"They have taken care of my auto & home insurance professionally and great prices to boot!! Thanks from a satisfied customer. Dennis Stone"
We responded:
"Really appreciate the review, Dennis. So glad to have you as a client and that you are very satisfied with the office and prices :) Bill and Team"
Profile photo of Lonnie Ellen

Lonnie Ellen

August 8, 2024

5  out of  5
rating by Lonnie Ellen
"I was referred to Bill Coles with State Farm about 2 years ago, and couldn't be happier. The service I get is absolutely amazing. These guys are like family. It's really easy and fun to communicate with them, and I really enjoy and appreciate their kindness and attentiveness. I use them for 3 vehicles, renters insurance and life insurance. I love how any time I need anything or have any questions I can also just text them rather than calling. Everyone with State Farm goes above and beyond and I try to recommend them to everyone else as well."
We responded:
"Hi Lonnie, I am so happy you amazed with my office. Our goal is to give the best possible service to our customers. State Farm is great because we can offer you the Vehicle, renters and Life insurance together in one place. Texting is great, we love it too :) Bill and Team "
Profile photo of Crystal Beazer

Crystal Beazer

August 5, 2024

5  out of  5
rating by Crystal Beazer
"I am so happy with this office. John has been fabulous in explaining and helping me through all the things a car accident entails. He provided great advice and recommendations. He was kind and empathetic , but most of all was able to answer all my questions with patience, and knowledge. I love this office!"
We responded:
"Hi Crystal, Thank you for the recommendation and review. I am glad you love my office and want you to know I really try hard to train all my team members to be knowledgeable and patient with my clients especially during the claims process. Thanks again, Bill and Team"
Profile photo of Marcus Myers

Marcus Myers

July 29, 2024

5  out of  5
rating by Marcus Myers
"Such a great office. Always quick to respond. John takes the time to walk through any issues you might be experiencing. 5/5"
We responded:
"Thank you Marcus for the 5 star review and the kind words you said about John. I try my best to train all my team members to treat our customers like family and do it quick and thorough as possible. :)"
Profile photo of Karyn Byram

Karyn Byram

July 25, 2024

5  out of  5
rating by Karyn Byram
"We have worked with Bill for several years now. He is the best when it comes to auto insurance! He's super knowledgeable and always has my back. His customer service is top-notch, and he's all about saving you money. If you need an insurance agent who's efficient and cares about their clients, Bill is your guy. 5 stars, no doubt!"
We responded:
"Thanks Karyn, we love our clients and it’s been a pleasure working with you and your family. We will continue to do the best we can for your Auto and all your insurance policies. Thanks again. :)"
Profile photo of Cordaro

Cordaro

July 22, 2024

5  out of  5
rating by Cordaro
"They have always been incredibly nice, understanding, and helpful. Their customer service is top-notch, and they go above and beyond to assist me with any issues or questions I have. I highly recommend them to anyone looking for reliable and supportive car insurance."
We responded:
"Thank you Cordaro, I appreciate the incredible words you put in this 5 star review. Glad we can give you great service with your car insurance and any other questions you have. We strive to do this with all our clients and we do go above and beyond. :)"
Profile photo of Kelcee Russon

Kelcee Russon

July 15, 2024

5  out of  5
rating by Kelcee Russon
"I’ve been going through Bill for a few years now and they’re great! Super friendly and happy to work with me on any questions, policy changes, etc. they always make sure to explain things so it’s easy to understand. I would highly recommend!!"
We responded:
"Hi Kelcee, thank you for the 5 star review. We care a lot about our clients and want to be there risk managers to the best of our abilities. I am glad you got to work with John. He has been great in my office and the other 4 do a great job as well. Thanks again :)"
Profile photo of Tara Burdine

Tara Burdine

July 11, 2024

5  out of  5
rating by Tara Burdine
"John at State Farm has been wonderful to work with, he’s incredibly knowledgeable and personable. He always takes the time to answer my questions and makes sure I fully understand my policies. He was able to save us thousands on our home and auto policies, I would recommend him to anyone looking to save money on insurance!"
We responded:
"Hi Tara, Thank you so much for a 5 star review of John in my office. He is a great team member and I try to train all my team to be like him :). It is always wonderful to save people money and show them what kind of service we provide. "
Profile photo of Jazie Simmons

Jazie Simmons

June 28, 2024

5  out of  5
rating by Jazie Simmons
"Seriously some of the best insurance I’ve ever gotten! John is amazing and answers all my questions even if they seem dumb. When he’s not available then other staff members have been quick to jump in and help. 10/10 recommendation for all your insurance needs (I swear I have all my insurance through them!)"
We responded:
"Thank you Jazie, I am glad John has answered all your questions and yes there are no dumb questions when it comes to insurance. We strive to educate our clients the best we can. :)"
Profile photo of Robert Frank

Robert Frank

June 27, 2024

5  out of  5
rating by Robert Frank
"John was very professional and guided my family through the prosses of selecting and getting insurance. Thank you for all you do."
We responded:
"Thank you Robert, I take pride in training my team to be the very best as they can at taking care of our customers. Really appreciate you letting us quote you and help you with your insurance needs! "